Privacy Policy
At mysite-name, we are committed to protecting your personal information while you use our professional photography services across England. This policy explains how we collect, use, and safeguard your data in compliance with UK GDPR and the Data Protection Act 2018.
1. Information We Collect
We collect information necessary to provide our photography services, including your name, contact details, event information, photography preferences, and payment details. This helps us deliver personalised photography services and manage bookings effectively.
We collect technical data through our website analytics to improve user experience. This information is anonymised where possible and not linked to your personal identity without explicit consent.
2. How We Use Your Information
Your data enables us to deliver quality photography services and includes:
- Processing photography bookings and managing session schedules
- Recording event details and photography preferences
- Managing image delivery and client communications
- Processing payments and managing service billing
- Communicating session details and delivery timelines
- Maintaining photography preferences for future sessions
We handle your information responsibly, using it solely for your photography requirements and essential business operations.
3. Photography and Image Management
Your photographs are stored securely and treated as confidential. We maintain these images to ensure proper editing, delivery, and backup according to your service agreement. Images are typically retained for 2 years for client access and reordering purposes.
Photography files are accessed only by our editing team and are stored on secure, encrypted systems with restricted access. We implement multiple backup solutions to protect against data loss.
4. Image Usage and Portfolio Rights
We may request permission to use selected images for our professional portfolio and marketing materials. Separate written consent is required for any commercial use of your images beyond our portfolio. You may withdraw consent for image use at any time.
Client images are never sold to third parties without explicit permission. We respect your privacy and only use images according to the permissions granted in our service agreement.
5. Data Security Measures
We implement industry-standard security protocols to protect your personal information and photographic data. All client data is stored on encrypted systems with access limited to authorised team members. Physical contracts and documents are securely stored and shredded when no longer needed.
Our photography team follows strict confidentiality agreements regarding client information and image management.
6. Session Preferences and Style History
We maintain records of your photography preferences, editing styles, and session history to provide consistent service across multiple photography sessions. This information helps us understand your aesthetic preferences and improve service personalisation.
Style preference information is maintained as part of our quality assurance process and is accessed only by the photography team.
7. Legal Basis for Processing
By booking our photography services, you consent to us processing your information as outlined in this policy. This includes processing necessary for service delivery, session planning, image management, and business administration.
8. Third-Party Data Sharing
We may share your information with trusted third parties only when necessary to deliver our services, such as payment processors for transaction handling, and printing laboratories for physical products with your consent.
All third-party providers are bound by strict data protection agreements compliant with UK GDPR requirements. We never sell your personal information or photographs to other companies.
9. Your Data Protection Rights
Under UK GDPR, you have the right to:
- Access personal information we hold about you
- Request correction of inaccurate personal data
- Request deletion of your personal data
- Object to processing of your personal data
- Request transfer of your data to another provider
To exercise these rights, contact us at: [email protected]. We respond to all valid requests within 30 days.
10. Data Retention Period
We retain your personal and session data for as long as necessary to fulfil our services and legal obligations. Photography session records are typically maintained for 3 years after your last session to facilitate reorders and client requests, unless you request earlier deletion.
Financial records are retained for 7 years for accounting and tax compliance purposes. Image files are reviewed periodically for relevance and storage management.
11. Policy Updates
We may update this privacy policy periodically to reflect changes in our services or legal requirements. The current version will always be available on our website, and we will notify you of significant changes that affect how we process your data.
Last updated: October 2025